SHIPPING & RETURNS

SHIPPING POLICY

We offer a number of shipping options, just choose which fits you most.

The following chart is based on NIS (New Israeli Shekel) currency. 

Domestic (Israel) delivery

SHIPPING METHOD

SHIPPING TIME

SHIPPING CHARGES

Standard

7-14 business days

20 nis or Free Ship for 600 nis purchases

Express (Doar Mahir)

2-3 business days

50 nis

 

International Shipping (All over the World)

 

SHIPPING METHOD

SHIPPING TIME

SHIPPING CHARGES

Standard

14-31 business days

20 nis or Free Ship for 600 nis purchases

Express (Eco Post - available in these countries)

7-14 business days

40 nis

 

FREE STANDARD Shipping for orders over 600 nis.

 

At checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. We do not ship on Friday, Saturdays (because it’s Shabbat in Israel) and/or nationally observed Israeli holidays. Standard shipping can take up to 48 hours to process; express orders placed after 1 PM will ship on the next business day.

 

Once shipped, you will receive a Shipment Confirmation email with a tracking number. You can track your order number via 17TRACK Mobile Application or Israel Post website.

RETURN & EXCHANGE POLICY

We do not accept returns or refunds once the order is confirmed and the product is sent.
 

There is no obligation to provide a refund or credit in the following situations:

 

– You change your mind about an item;

 

– You bought an item by mistake;

 

– You do not have sufficient expertise to use an item;

We recommend contacting us for assistance if you experience any issues receiving or our products by email: info@pararukisrael.com